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Certified Orthotic Fitter

Home Practice Opportunities Certified Orthotic Fitter

Career Details

Full Time Flint, MI Posted on 11/30/2018

This position provides a clinical outreach arm of Hart Medical and requires individuals able to assess patients and fit and/or adapt orthopedic braces for patients. They fill a critical role for Hart Medical as a key conduit between the organization, patient and referral source. As such they assist Hart in achieving its mission and vision of providing the highest levels of service and growing the organization. For these purposes this position also helps with the implementation of operations, sales and marketing activities to achieve the Hart Medical Equipment (HME) business development objectives. This includes interfacing with potential and current referral sources: physicians, case managers, office managers, third party payors, etc. in physician offices, hospitals and clinics. This person will also serve as a point of contact between referrals and the operations to ensure service and quality expectations are met. This person may also assist in the education of HME staff. This is a “hands-on” position requiring the actual fitting and servicing of patients and may also involve the coordination of the activities of support personnel. This position will require on-call availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following and other duties that may be assigned by management.

• Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit.
• Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort.
• Instruct patients in the use and care of orthoses.
• Maintain patient records.
• Confer with physicians to formulate specifications and prescriptions for orthopedic devices.
• Repair and modify orthopedic appliances.
• Update skills and knowledge by attending conferences and seminars. • Show and explain orthopedic appliances to healthcare workers.
• Activities include identification, development and retention of key referral sources.
• Work closely with management in developing sales goals and objective.
• Maintain knowledge of company policies and procedures as they relate to the above duties.
• Must maintain a genuine care and concern for patients and their families.
• Must possess a personal vehicle in good working condition in order to perform site and home visits.
• Will work in a hospital, office and home setting.
• Provide orthotics education for HME employees.
• Assist in the coordination of orthotics inventory levels.
• Conduct in services for referral sources and other related groups.
• Must complete monthly expense/mileage reports as required by manager.
• Other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required:

1. Current ABC and/or BOC certification as a certified fitter.
2. The ability to represent Hart Medical and self in a courteous, dynamic and engaging manner and to build confidence/trust with customers, referrals and other employees.
3. Advanced written and verbal communication skills.
4. Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps.
5. Ability to identify potential referral sources and develop relationships built on trust with these referral sources.
6. Commitment to high ethical standards.

Preferred: Two years of related fitter experience or equivalent on the job training.

EDUCATION and / or EXPERIENCE: a high school diploma is required. A college degree in an allied health field or other related area preferred. Certification as a certified orthotic fitter by BOC, ABC or other recognized body is required. A strong background in patient care and customer relations. Familiarity with payer source requirements and legal aspects and /or training is beneficial.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to outside weather conditions and occasionally exposed to moving mechanical parts. This position does require driving in inclement weather in all four Michigan seasons.