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ResMed Warranty Update / SoClean Response:   Hart Medical Equipment takes patient safety, health, and satisfaction seriously and stands behind its products. From time to time, products may get recalled, or there may be an issue with a manufacturer. Hart looks at each one of these cases and takes appropriate action. In the instance of warranty coverage changes, Hart will notify patients, as outlined in the Medicare Supplier Standards.   In February, ResMed issued a warranty update announcing that it would exclude damage to their machines when the damage was caused by the use of ozone devices.   In response, the manufacturer SoClean addressed ResMed’s notice by offering to honor the warranty on the AirSense 10 when used with a SoClean for a two year period, plus they added an additional year, for a total of a three year warranty. Please visit soclean.com/warranty for details on how to register.   If you have questions, please call Hart at

  Dear Valued Patients: As our world faces great uncertainty due to the spread of COVID-19, we at Hart want to let you know what you can expect from us and what we are doing for our employees, patients, and our communities. Our first priority is the safety of our teams, their families, and our patients. It takes a healthy team to fulfill our mission and care for our patients. Safety Measures Our team members that work directly with patients have all been supplied with Personal Protective Equipment (PPE) and have been trained in proper protection protocols. This is already part of our daily lives, but we have reinforced this with our teams in the light of this new threat. We have team members working from home where possible to minimize exposure. We have staggered shifts for our delivery teams to minimize potential cross exposure. We are also disinfecting our public areas every 30 minutes in order to cut down on possible cross contamination, in addition to our

  If you believe that a loved one has started to age and is beginning to struggle with everyday tasks, one method for keeping them independent is to invest in a lift chair. However, you may not be familiar with which type of chair is needed and if insurance or Medicare will cover the cost for the chair. These questions are common for adult children with elderly parents.   The Right Candidate A candidate for a lift chair is someone in need of assistance because of an issue that limits their mobility. These issues can be related to aging, surgery or arthritis, but they affect the potential candidate daily. Providing a lift chair for the potential candidate is a far less intrusive method of keeping one’s independence. Lift chairs appear to be like normal chairs, but they possess a mechanism which allows the chairs to be raised or lowered safely. This allows for the proper assistance in their getting up and down from the sitting or standing position without help

  Happy New Years! It’s now that time of year when most health insurance policies renew.  J  Sometimes the terminology in health insurance policies can be a little confusing, so we are here to help!  We have chosen a few common insurance terms and explained them in a bit more detail so they are easier to understand.  Remember, it’s always a good idea to call your insurance company with any kind of question or clarification you may need.  They are always willing to help, as is Hart Medical Equipment!   What is a Deductible? The deductible is a set dollar amount the patient must pay before the insurance company starts picking up some of the cost for the medical benefits. Once you meet your deductible, the insurance will pick up a set percentage of what the patient is responsible for and leave them with a coinsurance to pay.   What is a Coinsurance? Coinsurance is a set percentage of coverage the patient is responsible

  Did you know that over 466 million people have disabling hearing loss (432 million adults and 34 million children)? And approximately one third of people over 65 years of age are affected by disabling hearing loss.1 Below are some common symptoms that could indicate signs of hearing loss. Trouble hearing or understanding people talking on the phone Trouble following conversations in groups of people Your family or friends complain you listen to the TV too loud You strain to hear or understand conversations Difficulty hearing in noisy environments like the mall, restaurants or crowded rooms You say "what?" or "huh?" often or you frequently ask people to repeat themselves You believe people do not speak clearly to you or that they mumble You misunderstand what people say or respond inappropriately You have trouble hearing or understanding children and women You become annoyed at others because you can't understand what they are saying Most everyone

  Interested to learn more about Continuous Glucose Monitoring? Continuous Glucose Monitoring (CGM) systems track glucose levels throughout the day. CGM users insert a tiny sensor wire just under their skin using an automatic applicator. An adhesive patch holds the CGM sensor housing in place so the sensor can measure glucose readings in interstitial fluid throughout the day and night.    Just as in life, the Continuous Glucose Monitoring arena is full of choices.  The brands have unique features that make them better choices for different people.  Below is a comparison with the pros and cons of some of the CGMs now available.       FreeStyle Libre   Dexcom G6   Medtronic Guardian III Available Online!   Available Online!         --

  Hart Medical Equipment Acquires Crittenton Medical Equipment ROCHESTER HILLS, MI   Hart Medical Equipment, a durable medical equipment industry leader in lower Michigan, has acquired Crittenton Medical Equipment (CME) in Rochester Hills. The official acquisition date was September 1, 2019. Hart Medical Equipment is a reputed regional home medical equipment and supplies provider with shared ownership by Michigan-based Ascension Genesys, Henry Ford, and McLaren health systems. Expanding into Rochester Hills continues a successful growth strategy for Hart Medical Equipment as it continues to support the provision of top-level patient care through service, quality, and innovation. “Hart concentrates on patient outcomes, timely delivery, and customer satisfaction, which has helped build trust among our customers across the Michigan market,” said Allen Hunt, President, Hart Medical Equipment. “We look forward to bringing Hart’s focus on continuity

  Check for Safety! A Home Fall Prevention Checklist for Older Adults  Each year, thousands of older Americans fall at home. Many of them are seriously injured, and some are disabled. Falls are often due to hazards that are easy to overlook but also easy to fix. This checklist will help you find and fix those hazards in your home. The checklist asks about hazards found in each room of your home and tells you how to fix the problem. At the end of the checklist, you’ll find other tips for preventing falls. FLOORS: Q: When you walk through a room, do you have to walk around furniture? [  ]  Ask someone to move the furniture so your path is clear. Q: Do you have throw rugs on the floor? [  ]  Remove the rugs or use double-sided tape or a non-slip backing so the rugs won’t slip. Q: Are there papers, books, towels, shoes, magazines, boxes, blankets, or other objects on the floor? [  ]  Pick up things that

  Did you know your insurance may cover the purchase of a pair of Diabetic Shoes and Insoles? What exactly are Diabetic Shoes? They are specially designed shoes intended to offer protection for diabetic feet and reduce the risk of skin breakdown, primarily in cases of poor circulation, neuropathy and foot deformities. They're specifically constructed to provide pain relief and enhanced levels of comfort. In order to qualify for diabetic shoes and insoles through Medicare and Medicare Advantage plans, patients must be diagnosed with diabetes and a related issue with their feet. Most insurances will reimburse for one pair of diabetic shoes and three pair of insoles per year, as well as other accommodations to insoles like toe filler. There are two items of documentation required: office notes and a prescription. Hart Medical Equipment has an order form to help with the ordering process.  Insurance requires that patients see their physician for what’s called

    Are you an oxygen patient who’s wanting to travel to a warmer climate, and you’re not sure whether or not we can help? Well, the answer is yes! If you are contemplating a fun road trip, a flight or a bus ride out to greener pastures, Hart Medical Equipment is the place to start. Did you know that if you have Medicare or Blue Cross Blue Shield insurance, then your travel is a covered benefit through these two insurances? Patient travel is one of the services that we provide to ensure you have a smooth, worry-free trip that you so rightly deserve!  We also rent portable oxygen concentrators and accessories for those patients who also qualify to use them, for a weekly fee.  When you do decide to make those final plans to see the countryside, just give our friendly Hart Medical Equipment Travel Team a call, preferably two weeks before your departure.  We will need just a few details to get you started, such as a destination address, mode