Archive: April 2019
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Turn Your Feet into Superfeet!
Posted On: April 26, 2019 by Hart Medical Equipment in: Excercise, General, Product Spotlight, Wellness
As spring peeks its head around the corner, people all over are ready to get back outside. Morning jogs and evening walks are among some of the favorite ways to enjoy the spring weather. With many people looking to exercise and enjoy the fresh air, running is a great place to start. Maybe you are one of those looking to start up running. You’ve planned out your routine, dusted off your old running shoes, and have determined that you will be a runner. Or maybe you’ve decided to start off with simple walks. Either way, YOU ARE READY. The first week isn’t bad, in fact it's kind of enjoyable. Week two starts and that’s when you realize that you have aches and pains all over. Your hips hurt, your legs ache, and your shins have splints. But above all your feet hurt, so you give yourself a few days break. Those few days turn into weeks, and those weeks turn into a busy schedule where you forget all aboutRead More -
Has Your Insurance Changed?
Posted On: April 16, 2019 by Hart Medical Equipment in: Company, Customer Satisfaction, Insurance
Have you had an insurance change? Has your identification number been updated? It is important for Hart Medical Equipment to have your current insurance information. Having updated insurance information will help stream-line the reimbursement from your health insurance company, in turn, improving Hart’s ability to keep deductibles, copay balances and payments current for you. If you have a change in insurance, will you please let us know? Insurance changes especially affect patients with rental equipment. Each health insurance company has its own list of requirements for documentation and qualifications to take over payment of a rental that was previously under a different insurance. Documentation requirements may include an updated physician’s prescription and recent physician visit notes, while new qualifying testing may be necessary for therapies such as oxygen and CPAP/BiPAP. With insurance changes, each insurance company has its ownRead More -
A Day in the Life of a Hart Account Liaison
Posted On: April 1, 2019 by Hart Medical Equipment in: Account Liason, Customer Satisfaction
A Day in the Life of a Hart Account Liaison Mario Z. | Hart Medical Equipment As an Account Liaison for Hart Medical Equipment, I am often asked by our referrals (physician’s offices, hospitals, nursing homes, etc.) why they should recommend Hart Medical Equipment for their patients’ durable medical equipment and supply needs. I take this question very seriously. It is my responsibility to demonstrate to our referrals/physicians why Hart is the best choice for their patients, as well as to bridge the gap between their offices and Hart’s operations, delivery, billing, and supply teams. During a typical day, I visit 8-10 offices, hospitals, and facilities to uncover both referral and patient needs. Then I work with the Hart team to come up with the best ways to meet those needs. If we fall short, we go back to the drawing board and start over. With the highest level of service excellence as our goal, reaching success is a continual process of trial and error. Furthermore,Read More