Category: Company
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Hart Medical Equipment Transitions to Paperless Billing
Posted On: October 1, 2024 by Hart Medical Equipment in: Company, Customer Satisfaction
We are excited to announce that as of October 1st, 2024, Hart Medical Equipment has transitioned from paper statements to paperless e-delivery. This change is part of our ongoing commitment to providing efficient, timely, and environmentally friendly service to our valued patients. What This Means for You If you have recently received services from us or have a piece of rental equipment, please check your email for the latest copy of your bill. This transition to e-delivery ensures that you receive your billing information promptly and securely. How to Access Your Bill 1. Check Your Email: Ensure that the email address we have on file is up to date. You should have received your latest bill via email. 2. Log into the Payment Portal: You can also access your billing information by logging into our payment portal at hartmedical.org and selecting Pay Bill. This portal allows you to view your statements, make payments, and manage your account preferences. How toRead More -
National Crutch Shortage - Our Response
Posted On: October 21, 2021 by Hart Medical Equipment in: Company, Hart Serves, Wellness
Due to a national shortage of crutches, Hart Medical is accepting donations of new or gently used adult crutches to refurbish and provide to our local, partner health systems in need. If you have a pair of new or gently used adult regular or universal crutches, we are asking you to consider donating them to be used for those in need at our local health system locations. Hart Medical Equipment will be facilitating the donations by receiving, cleaning, sanitizing and refurbishing the crutches, then providing them directly to the hospitals and medical centers at no charge. Crutches can be dropped off at any of Hart Medical Equipment's locations across Michigan and Northwest Ohio. Visit hartmedical.org/locations to find the location nearest you.Read More -
Hart Medical Equipment Expands into Ohio
Posted On: July 1, 2021 by Hart Medical Equipment in: Acquisition, Company, Michigan, Ohio, Press Release
Hart Medical Equipment merges with Northwest Ohio Medical Equipment FINDLAY, OH – Hart Medical Equipment (HME), a leading durable medical equipment provider headquartered in Michigan is pleased to announce its merger with Northwest Ohio Medical Equipment (NOME), a division of Blanchard Valley Health System (BVHS), in partnership with Wood County Hospital and The Bellevue Hospital. NOME will be rebranded as Hart Medical Equipment. The official merger date is July 1, 2021. “As a unique durable medical equipment provider with a specialized focus serving health care systems, Hart Medical Equipment is excited to expand its robust services and distinctive value by merging with NOME,” said Bart Buxton, PhD, chair of Hart’s Board of Directors and president and CEO of McLaren Health Management Group. “This merger marks Hart’s third in 18 months as part of our active merger and acquisition strategy towards expanded market growth in theRead More -
Hart Medical Equipment Acquires McLaren Home Medical Equipment
Posted On: January 3, 2021 by Hart Medical Equipment in: Company, General, Press Release
Hart Medical Equipment is excited to announce that we have acquired McLaren Home Medical Equipment, MHM formerly known as VitalCare in Cheboygan, Gaylord, and Petoskey in northern Michigan. The official acquisition date is January 1, 2021. Hart’s shared ownership by McLaren makes MHM a natural fit. This acquisition furthers Hart’s strategic plan to expand geographic coverage while leveraging additional scale for the benefit of our partners, referrals, and customers. As we continue to strive for service excellence, we carry forward the provision of top-level customer care through service, quality, and innovation. 2020 has brought some unique challenges to the healthcare industry, and Hart has proudly implemented some new technologies to meet those challenges, namely TeleHart, our live streaming training service, educating customers remotely on CPAP/BiPAP, oxygen, glucometers, and nebulizers from the safety of their homes. We are looking forward to bringing TeleHartRead More -
A Note from our President
Posted On: March 19, 2020 by Hart Medical Equipment in: Company, General
Dear Valued Patients: As our world faces great uncertainty due to the spread of COVID-19, we at Hart want to let you know what you can expect from us and what we are doing for our employees, patients, and our communities. Our first priority is the safety of our teams, their families, and our patients. It takes a healthy team to fulfill our mission and care for our patients. Safety Measures Our team members that work directly with patients have all been supplied with Personal Protective Equipment (PPE) and have been trained in proper protection protocols. This is already part of our daily lives, but we have reinforced this with our teams in the light of this new threat. We have team members working from home where possible to minimize exposure. We have staggered shifts for our delivery teams to minimize potential cross exposure. We are also disinfecting our public areas every 30 minutes in order to cut down on possible cross contamination, in addition to ourRead More -
The Significant Impact of Power Lift Chairs
Posted On: January 20, 2020 by Hart Medical Equipment in: Company, General, Golden Tech, Product Spotlight
If you believe that a loved one has started to age and is beginning to struggle with everyday tasks, one method for keeping them independent is to invest in a lift chair. However, you may not be familiar with which type of chair is needed and if insurance or Medicare will cover the cost for the chair. These questions are common for adult children with elderly parents. The Right Candidate A candidate for a lift chair is someone in need of assistance because of an issue that limits their mobility. These issues can be related to aging, surgery or arthritis, but they affect the potential candidate daily. Providing a lift chair for the potential candidate is a far less intrusive method of keeping one’s independence. Lift chairs appear to be like normal chairs, but they possess a mechanism which allows the chairs to be raised or lowered safely. This allows for the proper assistance in their getting up and down from the sitting or standing position without helpRead More -
Hart Welcomes Crittenton Medical Equipment into the Hart Family
Posted On: October 1, 2019 by Hart Medical Equipment in: Company, General, Press Release
Hart Medical Equipment Acquires Crittenton Medical Equipment ROCHESTER HILLS, MI Hart Medical Equipment, a durable medical equipment industry leader in lower Michigan, has acquired Crittenton Medical Equipment (CME) in Rochester Hills. The official acquisition date was September 1, 2019. Hart Medical Equipment is a reputed regional home medical equipment and supplies provider with shared ownership by Michigan-based Ascension Genesys, Henry Ford, and McLaren health systems. Expanding into Rochester Hills continues a successful growth strategy for Hart Medical Equipment as it continues to support the provision of top-level patient care through service, quality, and innovation. “Hart concentrates on patient outcomes, timely delivery, and customer satisfaction, which has helped build trust among our customers across the Michigan market,” said Allen Hunt, President, Hart Medical Equipment. “We look forward to bringing Hart’s focus on continuityRead More -
Hart Officer Selected to HomeCare & Hospice Hall of Fame
Posted On: May 11, 2019 by Hart Medical Equipment in: Company, Employee Spotlight, General
Hart Medical Equipment Officer Selected to HomeCare and Hospice Hall of Fame Deborah Holman, RN, Chief Compliance Officer at Hart Medical Equipment in Grand Blanc has been selected as an inductee to the 2019 class by the Michigan HomeCare and Hospice Association (MHHA). Deborah joins a select group of past inductees who, through her career achievements, exemplifies the very best by continually bringing credit to her profession. “We are so pleased that Deborah is being inducted into the Michigan HomeCare and Hospice Hall of Fame,” said Barry Cargill, President & CEO for MHHA. “Her many years as a volunteer leader and tireless efforts to collaborate the Home Medical Equipment Industry with other health care industry segments, made her selection an obvious decision this year,” said Cargill. The Michigan HomeCare and Hospice Hall of Fame annually honors select individuals who have excelled in the home careRead More -
Has Your Insurance Changed?
Posted On: April 16, 2019 by Hart Medical Equipment in: Company, Customer Satisfaction, Insurance
Have you had an insurance change? Has your identification number been updated? It is important for Hart Medical Equipment to have your current insurance information. Having updated insurance information will help stream-line the reimbursement from your health insurance company, in turn, improving Hart’s ability to keep deductibles, copay balances and payments current for you. If you have a change in insurance, will you please let us know? Insurance changes especially affect patients with rental equipment. Each health insurance company has its own list of requirements for documentation and qualifications to take over payment of a rental that was previously under a different insurance. Documentation requirements may include an updated physician’s prescription and recent physician visit notes, while new qualifying testing may be necessary for therapies such as oxygen and CPAP/BiPAP. With insurance changes, each insurance company has its ownRead More -
Hart Loves Our Patients!
Posted On: March 5, 2019 by Hart Medical Equipment in: Company, Customer Satisfaction, General, Technology
Hart Loves Our Patients! Improving patient experience encompasses a range of interactions that we have with our patients including your transition from hospital to home. As an integral component of health care quality, patient experience includes several aspects of health care delivery that you value highly when you seek and receive care, such as timely appointments and deliveries, easy access to information, and good communication. With the use of technology, we are improving our patient experience through quality encounters that are proving to drive high patient satisfaction. Bios & pulseCheck Text Messaging With Hart Medical Equipment Bios, we provide you the confidence and comfort of knowing who is coming to your door. With your permission, we will send your cell phone a text message appointment reminder as well as a delivery technician picture and biography, so you will know who is coming to your house and when to expect them. After our visit, you’llRead More
